Legal notice for web page with data protection policy
General information on https://www.nutricion24.com onwards, the website
In accordance with the duty of information required by Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the general information of the website is detailed below:

The website and its content are owned by:

Person in charge: Fitness and Oficce Company, S.L. CIF: B42518613

Address: C / Ingeniero Canales, 35, under 03013 Alicante (Spain)

Email: [email protected]

You can contact us at the address indicated, by calling 966442404 from Monday to Friday from 9:00 a.m. to 5:00 p.m. by sending an e-mail to [email protected]



Conditions of service
OBJECT
IMPORTANT NOTICE: You must be over 18 years old to be able to make purchases on our website nutricion24.com

These General Terms of Use, Privacy Policy and Sale (hereinafter, the "General Conditions") regulate the use of the website www.nutricion24.com (hereinafter, the Website), makes available to people who access to its Web Site in order to provide information on products and services, own and / or collaborating third parties, and facilitate their access to them, as well as the contracting of services and goods through it (all referred to together "Services").

Fitness and Oficce Company, S.L., with registered office at Calle Ingeniero Canales, 35, 03013 Alicante (Alicante), is a Spanish limited liability company that is the owner of this Website whose use is regulated by this document, with Tax ID number 48571058A. To contact Fitness and Oficce Company, S.L. (NUTRITION 24), you can use the postal address indicated above, as well as the email address [email protected]
Due to the very nature of the Website, as well as its content and purpose, practically all of the navigation that can be carried out by it must be done enjoying the status of Client, which is acquired according to the procedures set out in the same. Therefore, the aforementioned condition of Customer implies adherence to the General Conditions in the version published at the time the Website is accessed. Fitness and Oficce Company, S.L. reserves the right to modify, at any time, the presentation and configuration of the Website, as well as these General Conditions. Therefore, Fitness and Oficce Company, S.L. recommends that the Client read the same carefully every time he accesses the Website.

In any case, there are pages of the Website accessible to the general public, with respect to which Fitness and Oficce Company, S.L. also wishes to comply with its legal obligations, as well as to regulate the use thereof. In this sense, users who access these parts of the Website agree to be subject, by accessing the aforementioned pages, by the terms and conditions set forth in these General Conditions, to the extent that this may be applicable.

Finally, due to the nature of this Website, it is possible that changes to the content of these General Conditions may be modified or included. Therefore, the Client, as well as other users who do not enjoy this condition, are obliged to access these General Conditions each time they access the Website, assuming that they will be applicable the corresponding conditions that are in force at the time of your access.

ACCESS AND SECURITY
The access to the Services requires the previous registration of the users, once they accept the General Conditions, going on to be considered as Clients.

The Client's identifier will consist of his email address and a password. To access the Customer's own account, it will be necessary to include this identifier, as well as a password that must contain at least 4 characters.

The use of the password is personal and non-transferable, the assignment, even temporary, to third parties is not allowed. In this regard, the Client undertakes to make diligent use and to keep it secret, assuming all responsibility for the consequences of its disclosure to third parties.

In the event that the Customer knows or suspects the use of your password by third parties, you must modify it immediately, in the way it is collected on the Website.

CORRECT USE OF THE SERVICES
The Client undertakes to use the Services in a diligent, correct and lawful manner and, in particular, by way of an enunciative and non-restrictive title, undertakes to abstain from:

use the Services in a manner, for purposes or effects contrary to the law, morality and generally accepted good practices or public order;
reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the Services, unless you have the authorization of the owner of the corresponding rights or it is legally permitted;
perform any act that may be considered a violation of any intellectual or industrial property rights belonging to Fitness and Oficce Company, S.L. or to third parties;
use the Services and, in particular, the information of any kind obtained through the Website to send advertising, communications for the purpose of direct sale or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people regardless of its purpose, as well as to commercialize or disclose in any way said information;
The Client shall be liable for damages and losses of any kind that Fitness and Oficce Company, S.L. may suffer, on occasion or as a result of breach of any of the obligations set forth above as well as any other included in these General Conditions and / or those imposed by the Law in relation to the use of the Website.

Fitness and Oficce Company, S.L. will watch at all times for the respect of the current legal system, and will be entitled to interrupt, in its sole discretion, the Service or to exclude the Client from the Website in case of presumed commission, complete or incomplete, of any of the crimes or offenses typified by the current Penal Code, or in case of observing any conduct that in the judgment of Fitness and Oficce Company, SL contrary to these General Conditions, the General Contracting Conditions that operate for this Web Site, the Law, the norms established by Fitness and Oficce Company, S.L. or its collaborators or may disturb the proper functioning, image, credibility and / or prestige of Fitness and Oficce Company, S.L. or your collaborators.

The right to use the Services is intended for persons over 18 years of age.



PROPERTY RIGHTS
All contents of the Website, such as texts, graphics, photographs, logos, icons, images, as well as graphic design, source code and software, are the exclusive property of Fitness and Oficce Company, S.L. or third parties, whose rights in this regard are legitimately held by Fitness and Oficce Company, S.L., and are therefore protected by national and international legislation.

The use of all elements subject to industrial and intellectual property for commercial purposes as well as their distribution, modification, alteration or decompilation is strictly prohibited.

Violation of any of the aforementioned rights may constitute a violation of these provisions, as well as an offense punishable in accordance with articles 270 and following of the Penal Code.

Those Customers who send comments, opinions or comments to the Website through the electronic mail service or by any other means, in the cases in which, due to the nature of the Services, this is possible, it is understood that they authorize Fitness and Oficce Company , SL for the reproduction, distribution, public communication, transformation, and the exercise of any other right of exploitation, of such observations, opinions or comments, for all the time of copyright protection that is legally envisaged and without territorial limitation. Likewise, it is understood that this authorization is granted free of charge.

Claims that may be filed by Customers in relation to possible breaches of intellectual or industrial property rights over any of the Services of this Website should be directed to the following email address: [email protected]

EXCLUSION OF GUARANTEES AND RESPONSIBILITIES
Notwithstanding the provisions of the General Contracting Conditions related to the contracting of goods included in this Website, Fitness and Oficce Company, S.L. is not responsible for the veracity, accuracy and quality of this Website, its services, information and materials. These services, information and materials are presented "as is" and are accessible without guarantees of any kind.

Fitness and Oficce Company, S.L. reserves the right to interrupt access to the Website, as well as the provision of any or all of the Services provided through it at any time and without prior notice, whether for technical reasons, security, control, of maintenance, for power failure or for any other justified cause.

Accordingly, Fitness and Oficce Company, S.L. does not guarantee the reliability, availability or continuity of its Website or Services, so that the use thereof by the Client is carried out at your own risk, without, at any time, being able to demanding responsibilities to Fitness and Oficce Company, SL in this sense.

Fitness and Oficce Company, S.L. will not be liable in case of interruptions of the Services, delays, errors, malfunctions of the same and, in general, other inconveniences that have their origin in causes beyond the control of Fitness and Oficce Company, SL, and / or due to an intentional or culpable action of the Client and / or due to causes of unforeseeable circumstances or force majeure. Without prejudice to what is established in article 1105 of the Civil Code, shall be understood included in the concept of Force Majeure, in addition, and for the purposes of these General Conditions, all those events that occurred outside the control of Fitness and Oficce Company, SL, such as: failure of third parties, operators or service companies, acts of Government, lack of access to third party networks, acts or omissions of the Public Authorities, those produced as a result of natural phenomena, blackouts, etc. and the attack of hackers or third parties specialized in the security or integrity of the computer system, provided that Fitness and Oficce Company, SL has adopted reasonable safety measures in accordance with the state of the art. In any case, whatever its cause, Fitness and Oficce Company, S.L. will not assume any responsibility for direct or indirect damages, consequential damages and / or loss of profits.

Fitness and Oficce Company, S.L. excludes any liability for damages of any kind that may be due to the lack of veracity, accuracy, completeness and / or timeliness of the Services transmitted, disseminated, stored, made available or received, obtained or accessed. through the Website as well as for the Services provided or offered by third parties or entities. Fitness and Oficce Company, S.L. will try as much as possible to update and rectify that information hosted on its Website that does not comply with the minimum guarantees of truthfulness. However, it will be exempt from liability for its non-updating or rectification as well as for the contents and information provided in it. In this regard, Fitness and Oficce Company, S.L. has no obligation to control and does not control the content transmitted, disseminated or made available to third parties by the Clients or collaborators, except in cases where required by current legislation or when required by a competent Judicial or Administrative Authority.

Similarly, Fitness and Oficce Company, S.L. excludes any liability for damages of any kind that may be due to the presence of viruses or the presence of other harmful elements in the contents that may produce alteration in the computer systems as well as in the documents or systems stored in them.

Fitness and Oficce Company, S.L. is not responsible for the use that the Client makes of the Services of the Website or their passwords, as well as any other material thereof, infringing the rights of intellectual or industrial property or any other right of third parties.

The Client undertakes to hold Fitness and Oficce Company, SL harmless, for any damage, prejudice, sanction, expense (including, without limitation, attorneys' fees) or civil, administrative or any other kind of liability that may be incurred. Oficce Company, SL that is related to the breach or partial or defective performance of the provisions of these General Conditions or the applicable legislation, and, in particular, in relation to its obligations related to the protection of personal data collected in these conditions or established in the LOPD and development regulations.

LINKS TO OTHER WEBSITES
Fitness and Oficce Company, S.L. neither guarantees nor assumes any type of responsibility for the damages and losses suffered by the access to Services of third parties through connections, links or links of the linked sites or on the accuracy or reliability of the same. The function of the links that appear in Fitness and Oficce Company, S.L. is exclusively to inform the Client about the existence of other sources of information on the Internet, where you can expand the Services offered by the Portal. Fitness and Oficce Company, S.L. In no case will be responsible for the result obtained through such links or the consequences arising from access by customers to them. These Third Party Services are provided by these, so Fitness and Oficce Company, S.L. can not control and does not control the legality of the Services or their quality. Consequently, the Customer must exercise prudence in the assessment and use of information and services existing in the contents of third parties.

APPLICABLE LAW AND JURISDICTION
For any interpretive or litigious questions that may arise, Spanish legislation will apply and in case of controversy, both parties agree to submit, with waiver of any other jurisdiction that may correspond, to the jurisdiction of the Courts and Tribunals of the city of Madrid.

Privacy policy and data protection
() In compliance with the provisions of Organic Law 15/1999 AND
EU REGULATIONS 2016/679 for the Protection of Personal Data
(LOPD) and its development regulations, Fitness and Oficce Company, S.L. as
responsible for the website and in compliance with articles 5 and 6 LOPD,
inform all users who provide or will provide their information
personal data, that these will be incorporated into an automated file that
is duly registered with the Spanish Agency for the Protection of
Data.
() In compliance with the provisions of Regulation 2016/679, of the
European Parliament and of the Council, of April 27, 2016, Fitness and Oficce Company, S.L. as responsible for the website, informs all users
that facilitate or will provide their personal data, that these will be subject to
of treatment that has been recorded between the treatment activities of
Fitness and Oficce Company, S.L. in accordance with the provisions of article 30 of
RGPD.
The owner of the website is Fitness and Oficce Company, S.L., whose identifying and registration data head this legal notice.

Fitness and Oficce Company, S.L. Through the forms available to the user, you can collect the personal information that will be detailed below in order to adapt our commercial offers to your requests in order to offer a more personalized and effective service: name and surname, sex, date of birth, postal and email address, telephone number, bank card and account number.
The user provides the requested information voluntarily. The refusal to provide it has, as the only consequence for the user, not receive information adjusted to their preferences or the services offered by the website.

By checking the corresponding box, the user expressly and freely accepts that their personal data be processed by Fitness and Oficce Company, S.L. with the following purposes:
- Offer you the best experience (browsing, shopping, etc.)
- Manage your account at Fitness and Oficce Company, S.L.
- Contact the user in case of any incident in the contracted service.
- Attend user queries.
- Send commercial communications to the user.

Fitness and Oficce Company, S.L. , as responsible for the file and the processing of personal data, is required to keep professional secrecy with respect to all of them as well as to keep them, obligations that will survive even after the end of user relations with Fitness and Oficce Company, S.L.

Fitness and Oficce Company, S.L. guarantees at all times the user the exercise of their rights of access, rectification, limitation, deletion, cancellation, portability and opposition to the personal data provided, by writing to Fitness and Oficce Company, S.L. C / Ingeniero Canales, 35 03012 Alicante (Spain) Telephone: 966 384 814 or through the email address [email protected]

The person in charge of the file of the data collected from the users is different from the owner of the website for which this legal notice is made.

Cookies policy
Fitness and Oficce Company, S.L. On your own account or that of a third party contracted for the provision of measurement services, you can use cookies when a user browses the website.

Fitness and Oficce Company, S.L. Provides the services of third-party cookies to the website.

Cookies are files sent to the browser through a web server for the purpose of registering the user's activities during their browsing time.

Through the use of cookies, both the website and third parties related to it, it is possible to know multiple details of the user's activity; for example, the place from which it accesses, the connection time, the operating system used, the pages visited and other data related to the user's behavior on the internet (traffic parameters, number of entries, etc.).

It is possible to access the website by disabling cookies but it could interfere with the correct functioning of the website.

The cookies used by the website are only associated with anonymous users and their computer, without being able to provide personal data of the users themselves.
Cookies do not collect personal information that allows the identification of a specific user.
The cookies used by this website are always temporary and, in no case, will they be valid for more than 540 days.



PRIVACY POLICY:
RESPONSIBLE FOR THE TREATMENT

Person in charge: Fitness and Oficce Company, S.L. CIF: B42518613

Address: C / Ingeniero Canales, 35, under 03013 Alicante (Spain)

Email: [email protected]

Principles of privacy

From Fitness and Oficce Company, S.L. we are committed to working continuously to guarantee privacy in the processing of your personal data, and to offer you at all times the most complete and clear information we can. We encourage you to read this section carefully before providing us with your personal information. If you are under the age of seventeen years, please do not give us your information without your parents' consent. In this section we inform you of how we treat the data of the people that have relation with our organization. Beginning with our principles:

- We do not request personal information, unless it is necessary to provide the services that you require.

- We never share personal information with anyone, except to comply with the law, or we have your express authorization.

- We will never use your personal data for purposes other than those expressed in this privacy policy.

- Your data will always be treated with a level of protection appropriate to the legislation on data protection, and we will not subject them to automated decisions.

This privacy policy has been drafted taking into account the requirements of the current data protection legislation:

- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (RGPD).

- Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD).

- Royal Decree 1720/2007, of December 21 (RLOPD).

This privacy policy is drafted on May 25, 2018.

Due to the modification of treatment criteria, in order to facilitate its understanding or to adapt it to the current legislation, we may modify this privacy policy. We will update the date of it, so you can check its validity.

Treatments we make.

CONTACT TREATMENT

Purpose: Address your requests, requests or queries received from the web, through

email or phone. Respond to your request and follow up later.

Legitimation: Consent of the interested party.

Recipients: No data will be transferred to third parties.

Conservation period: We will keep your data for as long as necessary to fulfill the purpose for which it was collected and to determine the possible responsibilities that may arise from said purpose and the treatment of the data.

TREATMENT OF PROVIDERS

Purpose: Manage relations with suppliers, billing and payment of services. Sending offers for similar or complementary products / services that you have purchased from us.

Legitimation: Contractual relationship and legitimate interest.

Recipients: Your data will be communicated to the competent Public Administrations in the cases provided for in the legislation in force, and for the purposes established by said legislation. We will only communicate them to those third parties if they are essential for the provision of the service. Conservation period: We will keep your data for an indefinite period after the mandatory period expires by law, or until you request the cancellation of the same.

TREATMENT OF POTENTIAL CUSTOMERS

Purpose: Manage customer relations, billing and collection. Sending offers for similar or complementary products / services that you have purchased from us.

Legitimation: Contractual relationship and legitimate interest.

Recipients: Your data will be communicated to the competent Public Administrations in the cases provided for in the legislation in force, and for the purposes established by said legislation. We will only communicate them to those third parties if they are essential for the provision of the service.

Conservation period: We will keep your data for an indefinite period after the mandatory period expires by law, or until you request the cancellation of the same.

TREATMENT OF CLIENTS

Purpose: Manage customer relations, billing and collection. Sending offers for similar or complementary products / services that you have purchased from us.

Legitimation: Contractual relationship and legitimate interest.

Recipients: Your data will be communicated to the competent Public Administrations in the cases provided for in the legislation in force, and for the purposes established by said legislation. We will only communicate them to those third parties if they are essential for the provision of the service.

Conservation period: We will keep your data for an indefinite period after the mandatory period expires by law, or until you request the cancellation of the same.

MARKETING TREATMENT

Purpose: Provide information about products and services that we believe may be of interest to you. In each commercial communication you will have the opportunity to oppose this treatment by canceling your subscription.

Legitimation: Consent of the interested party.

Recipients: No data will be transferred to third parties.

Conservation period: We will keep your data for an indefinite period. We will cancel them if you request it, or if after a certain number of emails, you do not take any action.

EMPLOYEE TREATMENT

Purpose: treatment of data of workers who provide their services in the company

Recipients: No data will be transferred to third parties.

Conservation period: We will keep your data for a period no longer than 5 years

TREATMENT OF CANDIDATES

Purpose: Value the curriculum vitae that you provide us to consider yourself in the personnel selection processes that we can perform.

Legitimation: Consent of the interested party.

Recipients: No data will be transferred to third parties.

Conservation period: We will keep your data for a period no longer than 5 years

YOUR RIGHTS

You have the right to ask us for a copy of your personal data, to correct inaccurate information or to complete it if it is incomplete, or if necessary to delete it, when it is no longer necessary for the purposes for which it was collected.

You also have the right to limit the processing of your personal data and obtain your personal data in a structured and legible format.

You can oppose the processing of your personal data in certain circumstances (in particular, when we do not have to process them to meet a contractual requirement or other legal requirement, or when the object of the treatment is direct marketing).

When you have given us your consent, you can withdraw it at any time. At that time we will stop treating your data or, if appropriate, we will stop doing it for that specific purpose. If you decide to withdraw your consent, this will not affect any treatment that has taken place while your consent was in effect.

These rights may be limited; for example, if to fulfill your request we had to disclose information about another person, or if you ask us to eliminate some records that we are obliged to keep due to a legal obligation or a legitimate interest, such as the defense of claims. Or even in those cases where the right to freedom of expression and information should prevail.

You can contact us by any of the means indicated in the section Responsible for the Treatment of this privacy policy, providing a copy of a document that proves your identity (usually the DNI).

Another of your rights is not to be the subject of a decision based solely on an automated treatment, including the creation of profiles that produce legal effects or affect you.

Faced with any violation of your rights, such as, for example, that we have not responded to your request, you have the right to file a claim with the Control Authority regarding data protection. This can be your country (if you live outside of Spain) or the Spanish Agency for Data Protection (if you live in Spain).

Additional Information

Treatment of your data outside the European Economic Area.

For the indicated treatments we can use service from the following providers outside the European Economic Area, but under the Privacy Shield agreement, approved by the data protection authorities of the European Union.

GOOGLE: Cloud services and email. More information: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

MICROSOFT: Services in the cloud, communication via Skype and email. Plus

Information: https://www.privacyshield.gov/participant?id=a2zt0000000KzNaAAK

AMAZON: Cloud services. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4

DROPBOX: Cloud storage, synchronization and file sharing. More information: https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0

MAILCHIMP: Management of emails. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG

WHATSAPP: Instant messaging service and file sending. More information: https://www.privacyshield.gov/participant?id=a2zt0000000TSnwAAG

Links to third-party websites.

Our website may, on occasion, contain links to other websites. It is your responsibility to make sure you read the data protection policy and the legal conditions that apply to each site.

Third party data

If you provide us with data from third parties, you assume the responsibility to inform them in advance according to the provisions of article 14 of the RGPD.



Payment methods
Card payment:
The purchase regulations are made by bank card. The bank cards accepted are: Visa and MasterCard. The purchase price will be charged to the customer's bank account, within 4 days from the date of the order and this will be considered effective after confirmation of their agreement with the bank payment centers.
In the event that the POS (Point of Sale Terminal) informs of the denial of the card, the order will automatically be canceled, informing on-line the customer of said cancellation.

Paypal
In this modality, the payment will be charged according to the customer's contract with paypal, in the same way, the returns where the company has to pay any amount will be made in the same way.


Wire transfer


Returns


Todos los productos vendidos podrán ser devueltos durante 30 días contados desde la fecha de entrega, de acuerdo con las disposiciones de la Ley de Comercio Minorista española.

Previamente, el cliente deberá indicar su intención por correo electrónico. NUTRICIÓN 24 contestará por medio de otro correo electrónico especificando las instrucciones precisas para la devolución del producto.

Los gastos de devolución correrán a cargo del cliente.

El reembolso en la cuenta del cliente como consecuencia de esta devolución, se efectuará en el plazo de 7 días a partir de la recepción de las mercancías por NUTRICIÓN 24.

La devolución no podrá tener lugar en ningún caso si los productos suministrados fueron manifiestamente objeto de uso.

Los productos imperativamente deben devolverse correctamente protegidos, en su embalaje de origen, en un perfecto estado (no dañados o ensuciados por el cliente) con todos los accesorios, instrucciones y documentación. Serán enviados al lugar especificado por NUTRICIÓN 24 en las instrucciones precisas para la devolución del producto enviadas mediante correo electrónico.

En el caso de que la devolución no fuera aceptada por el proveedor por entender que el producto cuya devolución se pretende hubiera sido utilizado, estos productos permanecerán en el almacén de distribución para ser recogidos por el cliente, por un período no superior a treinta días desde su devolución.

No podrán tampoco devolverse los paquetes en los que no conste ningún elemento adjunto que permita identificar al remitente (n° de pedido, nombre, dirección,...).

Los gastos y riesgos vinculados a la devolución del producto serán a cargo del remitente, quien deberá enviarlos de forma segura y con las garantías necesarias para que la mercancía devuelta llegue en perfecto estado de conservación.

A través de NUTRICIÓN 24 se pueden realizar devoluciones de los productos comprados por el importe de los mismos. Una vez recibido/s el/los productos devueltos, NUTRICIÓN 24 verificará que estén en buen estado y procederá al abono del importe pagado menos los gastos de envío, independientemente del importe del producto devuelto.

Toda persona que devuelva su producto recibirá un correo electrónico informándole del importe de su reembolso.

Entrega
Todos los pedidos de nutrición 24 con destino a españa son enviados por medio de empresas de transporte urgente en formato de envío urgente.

Los gastos de transporte son totalmente gratuitos para la peninsula incluyenda esta tambien el territorio peninsular de portugal.

El pedido de compra que corresponde al pedido estará disponible en NUTRICIÓN 24, una vez que se confirme el pago, que podrá visualizarse mediante el vínculo: "Mis Pedidos", a partir de la emisión del correo electrónico. Este pedido de compra original incluye los gastos de entrega y el IVA.

NUTRICIÓN 24 pedirá a sus clientes que elija el lugar de la entrega, debiendo especificar su domicilio, oficina o centro donde quieren que se le entregue el producto. El plazo de entrega oscila entre 24 y 72 horas de días hábiles.

Las modalidades de entega de NUTRICIÓN 24 para envíos Peninsulares son:

"Envío por Mensajería Hasta su Casa" entre 48 y 72 horas de forma Gratuita (Siempre hablamos de días laborales)*

"Envío por Transporte Urgente" entre 24 y 48 horas por 4,84€ (IVA Incl.) a cargo del cliente (Se cuentan los días como laborales).

*Los productos de la subcategoría "Maquinaria Fitness" se entregaran de 48 a 72 horas, sin posibilidad de "Envío por transporte Urgente"

CEUTA, MELILLA, CANARIAS Y BALEARES
Actualmente No realizamos envíos a estos lugares.

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